Service standards

Cleaning to APPA standards

Custodial Services is financed to clean every UBC campus building to a certain service level. These levels are based on industry standards developed and published by the Association for Higher Education Facilities Officers (APPA) and involve a sliding scale from 1 to 5.

Customized custodial services

Faculties who desire a higher level of service in their facilities should contact us to determine exact needs and an appropriate charge for the service. We’ve developed a fully customizable custodial service package that can help us work with you to identify exactly what parts of your facilities you want expand service in and an appropriate charge for doing it. We can blend service levels on different components of your facility, giving you the exact service you need at a precisely determined charge. In many cases, the square footage rate required to bring a higher level of service to your facility will fit comfortably within your department’s budget. Contact your Facilities Manager for more information on this program.