Leadership program

OUR INTENTION:  We believe that leadership is an incredibly valuable skill that needs to be fostered and continuously developed. As such, Building Operations will teach, support, model, reinforce and celebrate the skills that create great leaders. Our goal after successful completion of the program is to have a cohesive group of managers and supervisors who better understand and demonstrate the skills that help bring out the best in our people.

We want to develop people who:

  1. Communicate effectively and ask for input frequently
  2. Have the skills and awareness to identify the impact of their behavior and manage difficult situations
  3. Build Teams and work across the department to break down silos
  4. Clearly identify strategic direction and priorities and connect them to day to day work
  5. Provide clear expectations and hold people accountable to those expectations
  6. Follow through and deliver results
  7. Provide valuable feedback that supports development and growth
  8. Coach and mentor employees with an eye for succession planning
  9. Lead in a way that is consistent with UBC’s policies and procedures

With all supervisors in the department taking this program, we believe we can provide our people with effective and meaningful skill development that ultimately supports them in becoming leaders that will benefit the entirety of Building Operations.

Program Approach

The Leadership Development Program is built on a philosophy that if we all improved communicating what we mean in a way that is well received by our audience, if we can adapt to situations and have better awareness of our influence and leadership style, then we have the ability to create a well functioning, productive and efficient department.

The program involves a series of learning sessions which will build skills in the areas of personal communication and self and situational awareness, and then combines these to help individuals apply these new skills in a workplace settings.

We know that coursework alone does not create proficiency, and isolated learning does not create departmental change and so the approach is to take all 120 supervisors and managers through the program at the same time so that we can learn together, support each other and reinforce our new skills through joint accountability.

The Program is further reinforced through opportunities for team builders, individual coaching, check-ins and refreshers courses. This will ensure we get the most out of invested effort.

Please stay tuned as we develop updates to the program and course schedule.