Janice Weigel

Superintendent Customer Service

Janice WeigelIn her role as Superintendent, Customer Services, Janice Weigel leads the zone-model team that serves as the primary point of contact between Building Operations and the University of British Columbia (UBC) community. She also leads the Construction Office that manages small-scale renovation projects and Service Contract division that manages maintenance service agreements with ancillary units and outside service providers.

Before joining UBC in 2012, Janice worked in a variety of roles for Air Canada covering strategic initiatives including implementing Six Sigma to over 3500 managers and operational roles where she managed employees at the Vancouver International airport. She was given the opportunity to work in a variety of departments including Maintenance, Information Technology, Marketing, Sales, Customer Relations, Communications, Human Resources and the Project Management Office, which gave her a unique perspective of the organization.

Janice was also part of the emergency planning teams and in 2010, she led the Air Canada Airport Operations and Employee Engagement for the Olympic and Paralympic Winter Games.

Janice holds a Master’s in Business Administration, is a certified Project Management Professional and Six Sigma Master Black Belt. She has a diverse experience interacting with all levels of management and unions and has some innovative ways to effectively implement change.

She is actively engaged in community projects and is an academic advisor for Royal Roads University MBA students, a Big Sisters of Canada Associate, and a Handler with the St. John’s Ambulance Therapy Dog Program.